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TSR Tech Services Sdn. Bhd. (1313892-U)
Version 1.0 | Effective Date: 20th July 2023
TSR Tech Services Sdn Bhd ("TSR", "we", "our" or "us") is committed to ensuring that your personal data is protected in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia. This Policy outlines how TSR, as a provider of IT and digital solutions, collects, processes, uses, discloses, and protects personal data in the course of our operations and service delivery.
We do not knowingly collect or process personal data of individuals under 18 without verified parental or guardian consent.
Personal data may be collected:
For corporate clients, we may also collect employee personal data on their behalf, in accordance with contractual obligations.
Your personal data may be used for the following purposes:
Subject to the PDPA, we may disclose your personal data to:
TSR ensures that all third parties receiving your data are bound by confidentiality agreements and data protection standards.
We employ Single Sign-On (SSO) systems using registered email addresses and mobile numbers to secure platform access. Data stored for authentication purposes is protected with encryption, multi-factor authentication (MFA), and role-based access control.
You are responsible for ensuring the accuracy and completeness of your personal data. TSR will take reasonable steps to verify and update the data in our possession. Please notify us of any changes via the contact details provided.
Under Sections 30–35 of the PDPA, you have the right to:
To submit such requests, contact our Data Protection Officer in writing. We reserve the right to impose a reasonable administrative fee for processing access requests.
You may withdraw consent to the collection, processing, or disclosure of your personal data at any time by submitting a request to the Data Protection Officer. TSR will inform you of any implications of such withdrawal, including impacts on our ability to deliver services.
Please note that withdrawal does not affect our right to retain and use the data where permitted or required by law.
TSR applies strict security measures to protect personal data, including:
We retain personal data:
Upon termination of the business relationship, all personal data will be securely deleted in accordance with our data retention schedule, unless a longer retention period is required by law. For full details, please refer to our Data Retention Policy.
Where cross-border data transfers are required, TSR ensures that:
In the event of a data breach resulting in unauthorized access, disclosure, or loss, TSR will:
TSR uses cookies, web beacons, and similar tools to:
You may disable cookies through your browser settings, although some features may not function optimally.
Our website or platforms may contain links to third-party websites. TSR is not responsible for the privacy practices of such websites. Users are advised to review the privacy policies of external sites before providing personal data.
Data Protection Officer
TSR Tech Services Sdn Bhd (1313892-U)
Email: privacy@tsrtechservices.com
Phone: +60 112 112 7899
Website: www.tsrtechservices.com
We may revise this policy from time to time to reflect changes in the law, business practices, or technology. Updated versions will be published at www.tsrtechservices.com. Your continued use of our services constitutes acceptance of such changes.
This policy is published in English and may be translated. In the event of inconsistencies, the English version shall prevail.
Copyright © TSR Tech Services Sdn. Bhd.(1313892-U), All Rights Reserved - 2025
